When should I use an AutoResponder?
Typically, businesses will use the autoresponder feature to let others know when they are out of the office, to confirm receipt of an email, and to acknowledge and thank customers for an order that may have been placed.
However, we highly recommend not using them. The reason for this is because they will respond to every email including spam emails. Also at times, your auto response can get stuck in an email loop and then someone could tag your email as spam and then our IP could get blocked on a blacklist. Causing problems with other users sending emails.
With that said we are asking customers to use this feature sparingly. Please make sure to disable it when it is not needed anymore. In extreme cases, if the customer abuses this service we may have to suspend their account to protect our other customers.